Introduction
This contract (“Agreement”) is between JamunaWeb (“We”, “Us”, “Our”) and the client (“You”, “Your”, “Reseller”, “Purchaser”). By using our services, you agree to be bound by the terms and conditions outlined in this Agreement.
Delivery of Services
Services are delivered immediately upon successful payment. You will receive an automated receipt. All orders are processed electronically, and if there are any issues, you will be notified via email or phone.
Refund Policy
We offer a 7-day full refund policy for hosting services. If you are not satisfied within 7 days of purchase, you can request a full refund. However, domain registrations are non-refundable.
Payment Methods
We accept payments via credit cards and other methods. Payments are due at the time of service delivery.
Hosting Services
By using JamunaWeb’s hosting services, you agree to comply with our terms, including but not limited to acceptable use policies. We provide cPanel and other tools free of charge, but misuse may result in additional charges.
Domain Services
Domains registered with JamunaWeb are non-refundable. If hosting services are canceled, your domain will remain under your control, but you cannot transfer it until after the hosting period.
Cancellation Policy
To cancel your service, submit a cancellation request through your client area. If you request an immediate cancellation, your service will terminate within 24 hours.
Termination of Service
We reserve the right to suspend or terminate your account for violations of this Agreement or misuse of the service, including spamming, illegal activities, or abusive behavior.
Limitation of Liability
JamunaWeb is not liable for any loss or damage resulting from the use or misuse of our services. Your use of our services is at your own risk.
Governing Law
This Agreement is governed by the laws of Bangladesh.
Amendments
We may amend this Agreement at any time by posting the updated terms on our website. Continued use of our services constitutes acceptance of the amended terms.